Ordering and Payment Methods

Ordering Information

To order plants use the menu on the left side of any page and select the species you would like to see. The plant information and price are on each species page, and they can be added to the PayPal shopping cart.

For credit card purchases please use the secure services of PayPal, and windowsillcactus.com will never need to handle any of your credit card account information. PayPal has an excellent reputation, and they are a very reliable service. We only accept payment through PayPal, Thank you.

Wisconsin orders will have sales tax collected by PayPal, and the rate is a 5.5% sales tax.

Shipping methods For US Customers

All plants are shipped year-round unless otherwise noted. Plants are shipped using priority mail with signature confirmation. This method will insure that your plants will avoid any extreme weather and arrive in the best possible condition for you.

Shipping and handling methods for seeds and supplies are our choice and will most likely be regular mail with delivery confirmation. Seeds are shipped first class mail either in bubble wrap envelopes or boxes depending on the size of the order.

International Customers

This website is for United States customers. However if you have a question about the possibility of making a purchase you may email us. Live plants are available to US customers only.

Method of shipping

All plants are shipped year-round unless otherwise noted. Plants are shipped using priority mail with signature confirmation. This method will insure that your plants will avoid any extreme weather and arrive in the best possible condition for you. Growing mediums, other supplies and seeds may be shipped by the method of our choice and only with delivery confirmation.

All plant orders are sent with insurance and as stated above: Shipping and handling is $3.00 for orders $9.00 or less, and $0.00 on all orders $9.01 or more. All orders with a value of $9.01 or more are insured with delivery confirmation for seeds, growing medium or related materials. Live plants are shipped with insurance and signature confirmation, and the signature confirmation helps to protect the plants from damage by weather exposure. Seed orders with a value of $9.00 or less are sent with delivery confirmation.

Plants purchased should be in the kinds of flower pots shown in their photos, but we are transplanting all of our plants which may make some differences. All flower pots are reused and have imperfections like price tags, price tag glue, stains, chips, scrapes and scratches.

Purchases will generate a 10% donation to CSSA. Please visit The Cactus and Succulent Society Site to learn more about their organization.

Purchasing plants

You must have a shipping address in the United States, or an address that's located within the C.I.T.E.S. restriction limits to be able to order live plants, although you may order other items if you live outside the United States or C.I.T.E.S. zone. Please understand that windowsillcactus.com. is offering plants which are unavailable for international commerce.

All customers

If we are out of an item we will refund your money, or if you would prefer to have any substitutions please e-mail a list of possible substitutes with the order.

If you want to add on to an order please send us an e-mail within 24 hours after the order is placed.  ↑

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