Ordering and Payment Methods

For credit card purchases please use the secure services of PayPal, and windowsillcactus.com will never need to handle any of your credit card account information. PayPal has an excellent reputation, and they are a very reliable service.

You may also pay for orders online via PayPal accounts, or with personal check or money order.

If you wish to make a purchase with a check or money order please make the check payable to Stan Starbuck. If you live in Wisconsin please add 5.5% sales tax. Please include $3.00 for shipping and handling if your order is $19.00 or less, and send a list of plants and/or seeds you want to:

Stan Starbuck
windowsillcactus.com
2125 Winnebago St.
Madison, Wisconsin 53704

Shipping calculations For US Customers

Shipping and handling is $3.00 for all orders $19.00 or less, and $0.00 on all orders $19.01 or more.

Shipping calculations For International Customers

If you wish to order any seeds or supplies including soils e-mail us in advance and we will provide you with a shipping cost estimate. Even if you are only ordering seeds postage must be calculated in advance of placing the order. Please e-mail us first for a postal rate estimate on all orders including seeds, supplies and/or soils.

The international customer is responsible for knowing whether seeds may be imported, and we have no control over any nations customs officials confiscating seeds purchased from windowsillcactus.com. We urge you to know in advance of making any purchase of seeds whether and if they may be imported to your nation.

Please Notice: Live plants are available to US customers only.

Method of shipping

All plants are shipped year-round unless otherwise noted. Plants are shipped using priority mail with signature confirmation. This method will insure that your plants will avoid any extreme weather and arrive in the best possible condition for you. Growing mediums, other supplies and seeds may be shipped by the method of our choice and only with delivery confrimation.

US customers may request an upgraded order with insurance: please include an additional $1.50 for this service.

Succulents and cacti are shipped potted and in most cases cacti are in clay pots while other succulents are potted in plastic flower pots. There may be some instances where cacti are potted in plastic pots and other succulents are in clay pots, but the species of plants purchased should arive in the kinds of flower pots shown in their photos. All flower pots have imperfections like price tags, price tag glue, stains, chips, scrapes and scratches.

Purchasing plants

You must have a shipping address in the United States, or an address that's located within the C.I.T.E.S. restriction limits to be able to order live plants, although you may order other items if you live outside the United States or C.I.T.E.S. zone. Please understand that windowsillcactus.com. is offering plants which are unavailable for international commerce.

All customers

If we are out of an item we will refund your money, or if you would prefer to have any substitutions please e-mail a list of possible substitutes with the order.

Adding on to an order after placing one must be done by e-mail and within 24 hours after the order is placed.  

 

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All Content © 2004-2008 Windowsill Cactus. Photography: Stan Starbuck. Web Graphics and Design: Ann Stretton/Ann-S-Thesia.com. Jewelry used on individual cactus pages available at Ann's Gemstone Jewelry. No images may be used without permission. Disclamer